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Author: Swim Solutions

Water that is treated and delivered has a cost and water utilities require sufficient revenue from their customers, whether public or private to cover these costs. However, non-payment of water bills leads to missing finances and are causing several impacts on the utilities in terms of water supply generation and investments in water network expansion. In Kenya, an issue of non-payment of water bills does exist and arrears by public institutions often account for a high percentage of the total...

The Integrity Management Toolbox* is a set of functional tools for water organisations to identify integrity risks and relevant mitigation tools. The toolbox aims to make integrity part of the organisations´ strategic plans and business models, resulting in improved performance. The overarching goal to make the water sector more transparent, accountable and participative. Since 2012, the Water Integrity Network (WIN) and different partners have supported more than 50 organisations implementing the integrity tools in Asia, Europe, Latin America and Africa, with...

Much of water and sanitation sector financing and sustainability depends on the ability of utilities to cover operation, maintenance and investment costs from tariff collection. The ability to collect tariff revenue for services provided thus plays an important role in financing infrastructure (especially for the poorest) and sector governance functions. If utilities are starved of resources, they cannot improve the services for their customers, neither can they expand the network to underserved populations. In some already instable societies, which are...

On the 25th of August 2020, SWIM had the opportunity to present the global research results on governmental non-payment of water bills at the campaign's launch during the Week on Water for Development - WW4D organized by the German Agency for International Cooperation (GIZ). This initiative of the Water Integrity Network (WIN) and End Water Poverty, in cooperation with SWIM, and with the support of GIZ, shed light on the impacts of governmental non-payment on the ability of water utilities to...